Deleting your account and your data

How to do it, from the app

• Open save4me.
• Tap the account icon in the header of your collection.
• Open Account and privacy.
• Tap Delete cloud account and confirm.

It takes effect at once. There is no grace period and no way to undo it: when the screen confirms, the data is gone.

If you want to keep a copy first, the same screen offers Export your data: it downloads a file with all your links, folders and devices.

What gets deleted

Everything belonging to your account, in a single operation:

• the account and its identifier;
• every synced link and folder, including the markers left by links you had already deleted;
• the list of connected devices;
• each device’s access credential, which stops working instantly;
• the change log used for syncing;
• your Apple or Google recovery anchors, if you had created any.

We keep no copies, there is no bin, and there is no archive to draw on afterwards.

What remains, and for how long

• The links on your device. Deletion covers our servers; the ones still on your phone are yours, and you remove them by deleting them in the app or uninstalling it.
• Server technical logs (IP address, date, request), as on any website: they rotate away after fourteen days. They contain none of your links.

If you no longer have the app or the device

Here we owe you honesty about a limit that comes from a choice made in your favour: we ask for no email and no password, so we have no way to connect a person to an account. That is what makes save4me usable without signing up — and it is also what stops us from deleting an account for someone who cannot prove they own it.

Your options:

• You still have a connected device — delete from there, as above. Any connected device will do, not only the one you use most.
• The device is gone but you had protected your links with Apple or Google — reinstall the app on a new device, use Recover your links to find the account again, then delete it.
• Neither the device nor a recovery anchor — the account is no longer reachable by anyone, ourselves included: we cannot identify it, and nobody else can reach it either, because the credentials lived only on that device. Write to us anyway if you wish, and we will tell you exactly what we are able to do.

Writing to us

For any request about your data — deletion, access, correction, portability — the address is asaponara@asaconsult.com. We answer within one month, as the GDPR requires.

Data controller: asaconsult di Antonio Saponara, Piazza Card. Carlo Maria Martini 5, 20013 Magenta (MI), Italy — VAT IT 07281210968.

The processing is described in full in our privacy policy.